Welcome to LorienOdyssey! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Orders & Payments
- All orders are processed on a Cash on Delivery (COD) basis only.
- Full payment must be made in cash at the time of delivery.
- Orders cannot be modified once shipped.
2. Shipping & Delivery
- Orders are processed within 2-5 business days after confirmation.
- Delivery times vary based on location and courier services.
- Customers must provide accurate shipping details. Failed deliveries due to incorrect addresses may lead to order cancellation.
3. Returns & Refunds
- Returns are accepted within 7 days of delivery for eligible products.
- Items must be unused, in original packaging, and in the same condition as received.
- Refunds are issued in cash only upon return confirmation.
4. Product Availability & Pricing
- Product availability is subject to stock levels and may change without notice.
- We reserve the right to update product descriptions, features, and images without prior notice.
5. Cancellations
- Orders can be canceled before they are shipped. Once dispatched, cancellation is not possible.
- Refusing to accept a COD order may result in restrictions on future purchases.
6. Liability & Warranty
- We ensure the quality of our products, but we are not responsible for damages due to misuse, mishandling, or normal wear and tear.
- Customers should inspect their orders upon delivery and report any issues within 24 hours.
7. Contact Us
For any inquiries, reach out to us at:
📧 Email: [email protected]